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How To Use Our Phone System

How To Navigate Our Phone System



Introduction

Welcome to Soul 2 Path, where we have embraced the modern marvel of automated IVR (Interactive Voice Response) systems to elevate your experience with us. By integrating this technology, we've made our services more accessible and affordable without compromising on the personal touch that sets us apart.

At Soul 2 Path, we are dedicated to connecting you with a select team of Psychics, Clairvoyants, Mediums, and Tarot Readers, each chosen by Soul 2 Path for their exceptional talents. These readers are not only gifted in their abilities to connect with your spiritual aura for accurate and insightful readings but are also committed to offering truthful, compassionate guidance.

Our IVR system streamlines the process of reaching out for guidance, ensuring that no matter where you are – be it the AU, NZ, Singapore, or anywhere around the globe – accessing our trusted advisors is just a call away. This automation reduces the need for extensive administrative support, allowing us to pass on those savings directly to you. Moreover, it ensures quick and efficient routing to available readers, minimising wait times and allowing more immediate connection for urgent queries.

With Soul 2 Path, gain insights and answers from the comfort of your home, with the assurance of privacy that a telephone reading provides. Our service is built around the core principle of offering Source Based Wisdom and Spiritual Insight into life's complex issues. Whether you're facing personal dilemmas or seeking deeper understanding, our readers are here to illuminate your path with clarity and purpose.

Embrace the wisdom of Soul 2 Path, supported by the convenience and affordability of our trusted IVR system, for a seamless and profound spiritual consultation experience.

Feel free to inquire about an array of subjects including your professional aspirations, workplace dynamics, familial ties, romantic involvements, as well as receiving messages from loved ones who have passed on. Additionally, our gifted readers can offer you a glimpse into what the future may hold.


New Callers & Unregistered Number
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Existing Members:
If you're calling from a phone number that isn't registered with our service, please follow these steps:

1. Press "1" on your phone keypad.
2. When prompted, enter your 6-digit member code.

This will grant you access to our services.

New Callers:
Welcome! If this is your first time calling, here’s how to get started:

1. Press the "#" key (also known as the hash or pound key) on your phone keypad.
2. Follow the instructions to add a time block to your call.
3. You will then receive your personal 6-digit member code for future calls.

Thank you for choosing our service!

 
Phone System Main Menu
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To Purchase a Time Block:

1. Press "1" on your phone keypad.
• This will connect you to our automated payment system.
• Follow the prompts to purchase a Time Block.
• See Option 1 - Buying a Time Block

To Connect with a Chosen Psychic:

1. Press "1" on your phone keypad.
• You will be promoted to enter the 4-digit phone code.
• After entering the code, you will be connected.
• See Option 2 - Enter Psychic phone code.

To hear all Psychics currently online and available use the Carousel:

1. Press "3" on your phone keypad.
• A list of all psychics available and waiting will play.
• See Option 3 - Use the Carousel to hear individual voice greetings for all Psychics online and available.

Let Fate Select Your Psychic:

1. Press "4" on your phone keypad.
• You will be randomly put through to a psychic.
• See Option 4 - Throw Caution to the Wind and let fate select your psychic.

 
Purchase Time Blocks
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Purchasing Time Blocks for Calls:

To add time to your account for calls, you will be using our automated secure payment system. Follow these steps to select a time block of your choice:

1. To enter the automated payment system, press "1".
2. Once you are in the payment system, you can choose from several time block options:
• For a 15-minute block, press "1".
• For a 30-minute block, press "2".
• For a 60-minute block, press "3".
• For a 90-minute block, press "4".

Please proceed to make your payment after selecting the desired time block. The minutes you purchase can be used to call psychics. Unused minutes will remain valid for 3 months from the date of your last purchase. This allows you flexibility to use your time in mulitple sessions as you see fit.

 
Option 1 - Buying Time Blocks
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Accepted Payment Methods and Validation Process

We are pleased to accept the variety of payment options for your convenience. You can use any of the following cards to make a transaction with us:

• Mastercard
• Visa
• American Express
• PayPal (Please visit Website)

Both credit and debit cards from these providers are welcome.

When you are ready to make a payment, please have your card on hand. You will need to provide the 16-digit card number that appears on the front of your card. This number will be securely validated every time you make a transaction to ensure the safety of your payment and to prevent any unauthorized use.

Rest assured, your payment security is our top priority.

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Entering Your Card Expiry date

When prompted to enter the expiry date of your credit or debit card, please input the four digits representing the month and year your card expires. This information can be found on the front of your card.

Here's how to do it:

1. Look for the expiry date printed on your card.
2. The format of the expiry date is typically "MM/YY".
3. Enter the two digits for the month first, followed by the two digits for the year.

For example:
If your card expires in June 2025, you would entered "06" for June and "23" for the year 2025 making the complete entry: 0625.

Please enter the numbers without any spaces or additional characters.

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How to Enter Your Card Security Code

Your card security code is a unique identifier to help enhance the security of your transactions. Depending on your card type, the location of this code may vary.

For Mastercard or Visa users:

1. Flip your card over to the back.
2. Look for a 3-digit number located in the signature box or just to the right of it. This is your Card Verification Number (CVN) or Card Verification Value (CVV).
3. Enter this 3-digit code when prompted during the transaction.

For American Express users:

1. Look at the front of your card.
2. Find the 4-digit code printed above the main card number.
3. Enter this 4-digit code when asked for your security code.

Examples:

• On a Mastercard or Visa, if the last three digits on the back of your card are 123, you would enter "123".
• On an American Express card, if the 4-digit code on the front is 1234, enter "1234".

Please handle your card carefully and make sure that your CVN/CVV is kept confidential to prevent unauthorised use.

 
Option 2 - Enter Psychic Phone Code
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Connecting to Your Chosen Psychic

Please follow these steps when you are ready to connect with a psychic:

If the Psychic is Available:

• You will hear a message asking you to wait.
• Stay on the line, and we will connect you to your psychic for your reading.

If the Psychic is Not Available:

You will then be given the following options:

• Enter another psychic 4-digit code.
• Return to the Main Menu.

Please follow the voice prompts to proceed with your selection.

 
Option 3 - Psychic Carousel
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Connecting to a Psychic in the Carousel

Please follow these steps when using the carousel:

Psychics Available in the Carousel

• Press 1 to listen to the next voice greeting of the next available psychic.
• Press 2 to connect with the current psychic playing.
• Press # to return to the previous options.

 
Option 4 - Coming Soon! Throw Caution to the Wind and Let Fate connect you to your Psychic:
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Psychic Fate:

Let the Universe Take Flight:
Press "4" By pressing a single button you are allowing the universe take control, to select psychic guidance in a world where nothing is left to coincidence.

It`s a call to trust the unseen forces that weave the fabric of our existence, uring us to throw caution to the wind and open ourselves to the unknown.

This approach is a leap of faith, a surrender to the universe`s wisdom, inviting unexpected journeys and transformative experiences. It's a reminder that sometimes, the best way to find our path is to let the universe lead the way.


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