Question 1

When do my free minutes start?

Accepted Answer

Your 5 free minutes begin the moment your first call connects. No card is required — just create your account and you're ready to go. The minutes run from when the psychic picks up, not from when you dial.

Question 2

What if it's my first reading and I'm nervous?

Accepted Answer

That's completely normal. Start with your 5 free minutes — no card, no commitment. Most clients settle quickly once the conversation begins. There's no script, no pressure, and nothing you need to prepare. Just an open and honest conversation with someone who genuinely wants to help.

Question 3

How do I prepare for my first reading?

Accepted Answer

Find somewhere quiet and free from distraction. Write your questions down beforehand, take a few slow breaths, and approach the call with an open mind — the clearer your intention, the deeper the connection. You don't need to prepare a script, just a sense of what you'd like to explore.

Question 4

Does a phone reading work as well as an in-person one?

Accepted Answer

Yes — energy is not limited by distance. Many clients find phone readings are actually stronger because there are fewer distractions and you're in your own comfortable space. Your voice alone carries more than enough energy for a psychic to tune into.

Question 5

How do I choose the right psychic for me?

Accepted Answer

Browse our psychic profiles and filter by specialty — love, career, mediumship, life path, and more. Read their profile description, check their specialty tools (tarot, clairvoyance, astrology etc.) and trust your instincts. If a profile resonates with you, that's usually a good sign. You can also simply call who is available right now.

Question 6

What topics can I ask about?

Accepted Answer

Anything that matters to you. Love and relationships, career direction, family, life purpose, grief, health concerns, or simply a feeling that something is off and you can't quite name it. The only limits are legal and medical outcomes, which our psychics cannot advise on.

Question 7

What should I ask during my reading?

Accepted Answer

Open-ended "how", "what", and "why" questions tend to yield the richest insights — for example, "What is the best path forward for me with X?" or "How can I move through this situation?" Specific questions get specific answers. Vague questions tend to get vague guidance.

Question 8

Are psychic readings accurate?

Accepted Answer

Our psychics undergo rigorous screening — only those with demonstrable intuitive ability are accepted onto the platform. Readings reveal real possibilities, but your own choices and free will always shape the final outcome. A good reading illuminates the paths around you; which one you take is always yours to decide.

Question 9

Can a psychic connect with someone who has passed away?

Accepted Answer

Some of our psychics are trained mediums who specialise in connecting with those who have passed. If this is what you're seeking, look for a psychic whose profile lists mediumship as a specialty. These sessions can bring profound comfort and a genuine sense of ongoing connection.

Question 10

How long should my reading be?

Accepted Answer

It depends on what you want to cover. For a single focused question, 15 minutes is usually enough. For deeper exploration across multiple areas — relationships, career, life direction — 30 to 45 minutes gives your psychic the space to go into real depth. Our most popular credit pack is 45 minutes for this reason.

Question 11

What if I don't feel connected to my psychic?

Accepted Answer

Not every pairing is a perfect match — and that's okay. If you don't feel the connection within the first few minutes, it's fine to politely end the call and try a different psychic. Finding the right reader is a personal experience, and we encourage you to keep exploring until you find someone whose energy genuinely resonates with yours.

Question 12

Why fair billing matters

Accepted Answer

Fair billing is the bedrock of a truly ethical psychic service. When you know exactly what you're paying for and why, you can relax into your reading instead of watching the clock. At Soul 2 Path, every call is billed in full-minute increments, your balance is yours to keep, and there are never any hidden charges. Transparent, predictable pricing does more than protect your wallet — it protects the energy of the session.

Question 13

Do I really not need a card for my free minutes?

Accepted Answer

Correct — no card, no catch. New members receive 5 free minutes simply by creating an account. Your call ends when those minutes are up, and you choose whether to add credit from there. No automatic charges, no subscriptions.

Question 14

What happens when my balance runs out mid-call?

Accepted Answer

Your call ends automatically the moment your balance is exhausted. There are no overruns, no surprise charges. You're always in full control of what you spend. If you want to continue, simply add more credit and call again.

Question 15

What happens to unused minutes?

Accepted Answer

Your minutes are stored against your member ID and never expire. Use them in one session or spread them across many — entirely up to you. Just keep a note of your member ID so you can access your credits at any time.

Question 16

How much does a reading cost per minute?

Accepted Answer

Our standard rate starts from $2.20 AUD per minute. The same rate applies whether you're calling from Australia, New Zealand or the United Kingdom. Credit packs offer a lower effective per-minute rate — the 45 and 60 minute packs work out at $2.20/min, while the 15 minute pack is $2.49/min.

Question 17

Is there a Tuesday special rate?

Accepted Answer

Yes — on Tuesdays the per-minute rate drops to $1.98 AUD. No code needed, it applies automatically when you call on a Tuesday. It's our way of saying thank you to clients who make Tuesdays their reading day.

Question 18

Why is pricing in AUD if I'm in the UK or New Zealand?

Accepted Answer

We operate a single transparent rate card in Australian dollars, applied equally across all regions we serve. This keeps things simple and consistent — no regional price differences, no confusion about what you'll be charged.

Question 19

How do I know if a psychic is genuine?

Accepted Answer

A genuine psychic makes you feel safe, heard and clearer — not confused, pressured or dependent. They bring through specific details that resonate, speak with calm confidence, and leave you feeling more grounded than when you started. Every psychic on Soul 2 Path is individually screened before they join us.

Question 20

How are Soul 2 Path psychics screened?

Accepted Answer

Every psychic is individually assessed before they take their first call. We look for demonstrable intuitive ability, professional conduct, and the capacity to hold space with genuine care and integrity. Only those who meet our standards are accepted onto the platform.

Question 21

What tools and methods do your psychics use?

Accepted Answer

Our psychics draw on a wide range of traditions — tarot, astrology, numerology, clairvoyance, clairsentience, crystals, pendulums, oracle cards, energy reading, mediumship, dream analysis and chakra reading, among others. Each psychic's profile lists their specific specialties so you can find the right match.

Question 22

When are psychics available?

Accepted Answer

Our psychics are available from 6am to 1am AEST, seven days a week. You can check who is online right now on our psychics page — no booking required. If your preferred psychic isn't available, credit packs let you pre-load your account and call when they are.

Question 23

How do I leave a review for my psychic?

Accepted Answer

Visit your psychic's profile page and scroll to the review section at the bottom. Share your experience, add a star rating, and submit. All reviews are verified using your email address and the phone number used during your reading to ensure authenticity. Your personal details remain confidential.

Question 24

Is my personal information secure?

Accepted Answer

Yes. All calls are routed through a secure system that protects your phone number. Your personal details are never sold or shared with third parties under any circumstances. Your reading is completely confidential — what is said in your session stays in your session.

Question 25

Will the psychic see my phone number?

Accepted Answer

No. Our secure call routing system means your number is never visible to the psychic. You can call with complete confidence that your identity is protected throughout the session.

Question 26

Are readings recorded or stored?

Accepted Answer

Readings are private and conducted in real time. We do not record, store or share the content of your session. Your conversation with your psychic is entirely between the two of you.

Question 27

Is my review information kept confidential?

Accepted Answer

Yes. While we verify reviews using your email address and call number to ensure authenticity, this information is never published or shared. Your review appears on your psychic's profile but your personal details remain strictly confidential.

Question 28

I've lost my member ID — how do I recover my credits?

Accepted Answer

Contact us at our customer service email and we will retrieve your member ID using your registered email address. Once verified, we'll send your member ID so you can access your remaining credit balance straight away.

Question 29

What payment methods do you accept?

Accepted Answer

We accept Visa, Mastercard, American Express, UnionPay, PayPal, PayID and debit and prepaid cards. All transactions are secure and encrypted. You can pre-load your account with a credit pack at any time, 24/7.

Question 30

What if I have a technical problem during my call?

Accepted Answer

If your call drops or you experience a technical issue, your remaining balance is preserved. Simply call back and continue your session. If you believe minutes were lost due to a fault on our end, contact our customer service team and we will review it for you.

Question 31

How do I create an account?

Accepted Answer

Creating an account takes under a minute. Visit our new caller page, enter your details, and you're ready. No credit card is required to sign up — your 5 free minutes are available the moment your account is active.

Frequently Asked Questions

Frequently asked questions. Everything you need to know.

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